Created by: Dhrub Narayan Yadav, Nikesh Kumar Sah, Prabin Kumar Sharma, Riyaj Khadka
About the Project
StayNep is an AI-powered multilingual voice concierge for modern hotels. It gives guests a simple, natural way to ask about rooms, facilities, prices, policies, dining, spa services, and their stay at any time. The platform combines speech recognition, hotel-specific knowledge, and live room availability to provide accurate answers and complete reservations after a clear confirmation. StayNep supports bookings, modifications, cancellations, service requests, and smart staff handoffs, reducing repetitive front-desk work while keeping hotel teams informed. Built for website, QR, WhatsApp, and telephone channels, it creates a responsive guest experience in more than 40 languages and helps hotels offer dependable, always-on service.
Key Features
1. Multilingual Voice-to-Voice Concierge
2. Live Availability Checks & Autonomous Booking
3. Confirmation-First Booking, Modification & Cancellation
4. Hotel Knowledge for Rooms, Dining, Spa & Policies
5. Smart Service Requests, Staff Alerts & Human Escalation